Fisher & Paykel 24 Double DishDrawer Stainless Steel Dishwasher

Fisher & Paykel 24 Double DishDrawer Stainless Steel Dishwasher
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Manufacturer: Fisher & Paykel
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Customer Reviews

Whisper quiet, practical, effective

Review Date: December 28, 2008

Reviewer: Michel Floyd, Redwood City, CA

We just got this unit as part of our remodel and it rocks! Firstly it's crazy quiet. During a party I turned it on and had to touch it to see if it was actually on as I couldn't hear it at all. Turns out it doesn't vibrate much either so I had to trust that the LCD display wasn't punking me and that it was actually on. The drawers are easy to load and work well for both glassware and dishes. The drawers are not that deep however (it's a two drawer unit of course) so large plates like chargers or serving platters won't fit. The controls are straightforward. The normal (default) washing mode is pretty long (84 minutes or so) but the fast wash (32 minutes) works very well so we normally go with that. The quality of construction and finish are top-notch. I read the reviews of the earlier Fisher Paykel model and was dismayed to hear of all the service problems. I have high hopes for our unit but we'll see if we get lucky with reliability or not.

our first one was awesome

Review Date: December 27, 2008

Reviewer: White Sox Fan, Bloomington, IL USA

We had this dishwasher in our old house and loved it. It was quiet and did a great job. It is still working great for the people who bought our house. Four years ago, we moved and bought another one for the new house and have had problems with it since day 1. All the other complaints we experienced. The repairman said we have standing water in drawers due to it not being installed properly. Now it has gone crazy and starts on its own for no reason. We will not take a chance on this appliance again. Kenmore or Bosch here we come.

Do not buy this product!

Review Date: November 28, 2008

Reviewer: Stuart Mortimer, UK

This DishDrawer looks fantastic and the design concept is excellent. But do not buy one. We have had ours for 10 months. It worked for 2 weeks. Since then we have had 8 visits from engineers who have replaced almost the entire unit in turn without success. Fisher and Paykel said they would replace the whole unit but have since gone back on their word despite the engineers condemning it as irreparable. I can appreciate that occasionally dishwashers breakdown, even really expensive ones, but the standard of customer service from Fisher and Paykel has been truly awful. The service engineers who are equally frustrated have told us our experience is not uncommon. I could not possibly recommend Fisher and Paykel. When you really like the idea of a product it is easy to ignore negative reviews but please save yourself the months of trouble and disappointment and buy a different dishwasher - like a Bosch!

Don't bother

Review Date: September 29, 2008

Reviewer: sbrown33, CA

I purchased 2 Fisher and Paykel dish drawers (2 top drawers) 6 years ago. I have never had more problems with an appliance before. I have had equal problems with both drawers, so it is not just that I got a lemon, they both constantly break down. Over the 6 years I have had the drawers I have had to have them each repaired 2-3 times a year beginning within months of purchasing. I had to purchase an extended warranty because I knew I would need it. After six years I am finally waking up and just getting rid of these dish drawers. The concept is great, 2 small dishwashers so you don't have to waste water and energy if you have only a small load. When they are not broken, they also work fine, the dishes get clean. But they do need to work consistently and these don't. However, there is something truly wrong with a product that requires so many repairs. I have had the motor replaced numerous times on both, pumps, jet dry dispenser and the list goes on. Fisher and Paykel dish drawers are truly unreliable and I highly suggest going with another dishwasher, it seems like there are a lot of good ones out there. I think I will try a Bosch model this time.

Looks great but poor performance

Review Date: June 19, 2008

Reviewer: K. Wu,

Beautifully designed but performs poorly. It doesn't clean as well as most full size models. Wash cycles are long, about 2 hours. Must rinse and pre-wash dirty dishes before washing otherwise there will be spots. Don't believe you can save energy and water after all. It's also a little noisier than full size models in this price range. The small draws prevents washing large pots and pans, sometimes large plates as well.

Nothing but problems

Review Date: June 17, 2008

Reviewer: wml, Georgia, USA

We have had nothing but problems with the double dish drawer. We installed the integrated model (with custom wood fronts to match the kitchen cabinets) just under 6 years ago. One week after installation in our new home, the computer module had to be replaced. Subsequently: the bottom drawer has stopped working, you have to lift up on the drawer (while closing it) to get the top drawer to work (intermittently), it beeps continuously without provocation, and leaks - ruining our hardwood floors. STAY AWAY FROM THIS THING, it's much more expensive than a tried-and-true dishwasher. In our previous home, we had a whirlpool costing one-fifth the price of this albatross with no problems for 14 years.

Doesn't clean dishes

Review Date: May 7, 2008

Reviewer: D. Desai, CA, USA

- It does not clean the dishes well enough.. we have to completely rinse them before they are loaded. - It does not dry the dishes, we had to turn on this mode which keeps the fan on for 4 hours after the wash cycle. - We have to use heavy wash almost always, which takes 130 minutes (+drying time) - A lot of times, it has a lot of water remaining in the drawer - It has an 'Eco' mode, which basically means that it will just not use anything that is needed to do proper cleaning.. dishes come out dirty and wet. Overall, it doesn't do what its meant to: Clean dishes.

Fisher Paykel Dishwasher

Review Date: March 5, 2008

Reviewer: Carol B. Solomon,

This is the most beautifully designed dishwasher...HOWEVER DO NOT PURCHASE. Not only did it leave some food debris on my silverware it is impossible to load. We had to use the top for our mugs and cups because the dishes kept hitting the top of the dishwasher..total waste of money. I called the store and told them..come pick it up and send me a Bosch..